Q: What time do the classes start and end? A: We ask that you arrive at 6:55 am on both days. Classes start promptly at 7:00am end at approximately 5pm. They sometimes run a little later based on the progress of the training group.
Q: What is your cancellation policy? A: We ask that you provide us a full 72 hours notice in the event you can not make the scheduled class so we may be able to get someone else trained and scheduled in time to complete their required coursework before the class starts. Cancallation prior to the 72 hours deadline entitles you to either a full refund or transferring to the next available class. Cancellation within the 72 hour window will be an automatic forfeit of your payment and is not refundable or transferable.
Q: Do I have to own a motorcycle to take the class? A: No, we provide the motorcycles or scooters, (your choice) and helmets needed for the Basic Rider Course.
Q: What if I want to ride my motorcycle in the class? A: You cannot participate in the BasicRider Course on a bike with an engine larger than 350cc's. We do have classes for experienced riders that require you to ride your own motorcycle, called the ExperiencedRider Course. The instruction includes taking evasive action to avoid motorists, dealing with road hazards and riding on the street. Call today for more information about the Experienced Rider Course.
Q: I cannot ride a bicycle, can I still learn to ride a motorcycle? A: The one prerequisite for taking the BasicRider Course is that you can ride a bicycle. If you have never ridden, or are unsure of whether you can still ride, get your hands on a bike to refresh your memory about what it feels like.
Q. It's going to be hot. Do I really have to wear long sleeves, boots and all that? A. Yes. That's why we say "required". Failure to have the required gear is grounds for dismissal from class and your tuition is forfeited.
Q. What footwear is acceptable? A. The state rules, the curriculum and the insurance all require your ankle bone be covered while riding the training bikes. Any sturdy boot, including hiking boots, are acceptable as long as they cover your ankle. "Dress" boots - those with a high heel or platform, or those with dangling ornamentation - will interfere with successful operation of the motorcycle. Your Chuck Taylors are NOT acceptable, nor is any other type tennis shoe, flip flops, sandals, etc.
Q. What eye protection is acceptable? A. For the purposes of the class, which is conducted on a closed course, glasses or sunglasses are acceptable. A helmet face shield also works but it must remain down at all times while on the range.
Q. Does everyone pass the Basic Rider Course? A. No. This is a pass/fail course. We are certifying to the state that you have the requisite skills to ride safely on the road. Certain objectives must be met before a student can progress to testing and must then pass the test. We do have a very high success rate but not everyone passes the first time.
Q. What happens if I do fail the Basic Rider Course? A. People fail for different reasons, therefore there is no set answer to this question. Your instructor will make a recommendation as to what he/she feels you need to successfully complete the course. We will then handle your particular case individually.
Q. If I fail the course can I get a refund? A. No. As stated elsewhere, this is a Pass/Fail course. There is no money-back guarantee.
Q. What happens in the event of inclement weather? A. If you do not receive a phone call prior to class, plan to be there. Parts of the class is indoors so is not affected by weather. If your class is unable to complete the riding portion due to weather, your instructor will give you the make-up date and you will be able to complete only that part that was not completed. If your schedule does not allow for the instructors' make-up date, you will need to call the office and be slotted into another class. In that event, you may have to repeat a few exercises as it is difficult to determine the exact time a new class will be at the place you left off.
Q. I took the written test at the DMV and have my permit. Will I still have to take the written test in class? A. Yes. Our written test is a part of the curriculum and is not the same as the Colorado DMV test. The DMV accepts our written test upon successful completion of the class for purposes of licensing but that test does not replace the curriculum test. You have to pass both the written and riding tests to successfully complete this course.
Q. What if I have an Out-of-State Driver's License? A. There is a $50 fee for participants using an out-of-state driver's license.
Q. I have my own helmet but am not sure it's appropriate for class. Can I bring it? A. Sure. If you're not sure your helmet isn't appropriate, the instructor will check it for you. If it's not appropriate, you can borrow one of ours.
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7700 West Colfax Ave
Lakewood CO 80214